FAQ

Frequently asked questions

A quick overview of how we design, manage, and support bespoke trips across Costa Rica.

How personalized are your itineraries?: Every proposal is tailor-made. We begin with a discovery call to understand your group, dates, and priorities—then hand select properties, guides, and experiences that fit your pace and budget.
How far in advance should we start planning?: Peak holiday periods fill quickly, so we recommend reaching out 3–6 months ahead. With flexible dates we can often accommodate requests inside of 30 days.
Do you work with different group sizes?: Yes. We regularly host intimate getaways for two, mid-sized corporate retreats, and large celebrations with bespoke staffing, transport, and security.
Can you coordinate partner or member collaborations?: Absolutely. We maintain a vetted network of local partners and can onboard new collaborators quickly when your program calls for it.
What does the payment schedule look like?: Most itineraries require a 30% deposit to secure accommodations and teams, with the balance due 30 days prior to arrival. Flexible arrangements are available for recurring partners.

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